Please allow 10 days from the day the parcel is posted in the UK for your refund to be processed. * We will email you to let you know once your parcel has been received and when your refund is complete.
*If you are returning an item from overseas please allow 14 days for us to process your return.
Refunds will be credited by the method of payment you used to make the original payment. Refunds for goods ordered with a credit card can only be made to the card that was used at the time of purchase. Refunds for goods ordered using PayPal will be refunded to your Paypal acount.
Unfortunately, due to daily fluctuations in exchange rates, we can only process refunds in the currency in which the goods were originally purchased. This means that we are unable to accept returns in our UK stores for items that were purchased in Euro.